WhatsApp Business API to increase your business growth by 3X

The WhatsApp Business API is a fast, secure, and reliable way for businesses to reach their customers all over the world. Generate higher and faster sales with WhatsApp Business API.
WhatsApp Business API

Use everyone’s favorite app around the world for creating
a world-class customer experience​

WhatsApp Business API
Mtalkz is the official partner of WhatsApp API that helps you drive real-time communications and convert on-lookers to customers.  With Mtalkz’s WhatsApp Business API create customer experiences that helps you build a loyal following and encourage people to come back to you again and again. Choose WhatsApp to drive conversations that convert and boost your sales like never before. With over 2 billion worldwide users, WhatsApp is the most popular app for elevating business to next level.

From building funnels to decision-making customers, create more conversions with WhatsApp.

Send Creative Notifications

Generate One-time campaigns that are great for promoting a new product or service or create recurring campaigns for keeping your customers engaged on an ongoing basis.

Create unique messaging campaigns that include photos, videos, PDFs and links and send them to customers. The WhatsApp API allows for CTAs such as quick replies, clickable links, claim offers, with a single tap.

Customize messages with enterprise-specific branding.

Furthermore, send your customers a targeted message whenever they were ready to buy from you!

WhatsApp API
sales via WhatsApp API

Showcase Product Catalogs & Carts

Include product catalogues in your marketing campaigns and with an option to purchase online.

Upto 30 products along with images, price and details can be included in single message.

Convert your website traffic into sales via WhatsApp by enabling this feature and letting your customers chat with your support team directly from your website.

Impress new buyers with personalized recommendations and increase conversions.

Notify Relevant Updates

Increase engagement by sending valuable transactional messages to customers automatically.

Send alerts related to orders, shipments, returns, refunds, and other notifications proactively to certain groups of users.

Create personalized and automated workflows and handle a lot of customer conversations effectively.

Use WhatsApp chatbots to reduce agent load and automate help desk with feedback survey, appointment scheduling and FAQ’s.

WhatsApp chatbots
whatsapp api chatbot

Exceed Customer Expectations with Verified WhatsApp API

Engage in two-way real-time interactions with customers and increase customer retention.

WhatsApp API provides live chatting experience to your customers and solves the queries on the fly.

Don’t miss any leads with round-the-clock availability.

Improve Customer engagement

Use automated messages to engage with customers on a regular basis. This could include sending updates about new products or services, special offers, or reminders about upcoming events.

Use targeted campaigns to reach specific groups of customers with targeted messages. This could involve sending out coupons or discounts to loyalty program members or running a contest or promotion.

Use rich media messages to add a visual element to your messages. This could include sending images, videos, or even GIFs.

whatsapp api for business

Get Your Chatbot Functional In 3 Days

Why WhatsApp Business API?

Simplify customer communication

Communicate with your customers directly, in a simple and efficient way. The WhatsApp API provides all the necessary tools to create and manage your WhatsApp accounts, as well as to send and receive messages from your customers. 

The WhatsApp Business API is easy to use and can be integrated into any business workflow.

Automate customer support

First, integrate WhatsApp Business API to automatically send messages to customers, track message delivery, and get real-time notifications when customers reply.

Second, you can use the WhatsApp Business API to create a customer support chatbot. This can be used to answer frequently asked questions, help customers troubleshoot issues, and even make recommendations.

Third, you can use the WhatsApp Business API to track customer support interactions. This can help you identify areas where customers are having difficulty and make changes to your process to improve the customer experience.

71%

Customers expect companies to communicate with them in real-time

59%

Customers say they wish to use messaging to make purchases

60%

Customers say they find long wait time the most difficult part of a service experience

Get WhatsApp in as easy as 3 steps

01

Register your profile while purchasing an API package

02

Your profile will be approved in 14 business days

03

Start sending messages once the profile is approved*

Get your business growing faster with the power of WhatsApp API

Reach any
geography

Deliver messages and support in multiple languages with template support.

User safety and concerns

Provide full control to the user by allowing him to Opt-in after a particular event.

Easy
Onboarding

We provide faster onboarding and more secure transactions, giving your transactions a boost with seamless customer service support.

Track Real-Time Insights

Gain access to your campaign’s status and its return on investment which will help you to plan out your next campaign effectively.

Interactive Message Templates

WhatsApp Business currently offers two types of interactive message templates, with predefined ‘Call-to-action’ buttons and ‘Quick reply options’. It provides an opportunity to track responses and react accordingly.

Monitor
Analytics

Get a holistic measure of how a user feels when interacting with your business via analysing top user queries and drop-off rates. Get help to serve them better with relevant answers at the right time.

Testimonials

Shyam Narayan

Business Leader/ExcelR Solutions
We have been using Mtalkz provided Whatsapp Business API service for last 5 months and I should say the service and support is excellent. I strongly recommend Mtalkz to any business entity if they are planning to start using business whatsapp.

Neeraj Gutgutia

CEO/ Right 2 Vote
Mtalkz have helped us being relevant to our promise of enabling mobile voting. messaging delivery is almost instant with Secured Bulk SMS API and more than 200 countries are covered. Service set up happened in a flash with Bulk SMS Gateway, we had amazing support on integration.

Embrace Powerful Digital Engagements

Talk to us and improve your marketing ROI by transforming your customer journeys

WhatsApp Business API – FAQ

WhatsApp has currently three products in marketPeer to Peer end user application that is generally downloadable from the Playstore or the app store. This form of application is meant for individual end users. WhatsApp Business-  This again is available on Play store and Appstore and it enables some limited amount of functionality for Business’s like some standard automated responses and publishing of catalogue through Facebook integration.  This form of application is suitable for small business who have limited users and can handle those queries individually. WhatsApp Business API – This is a formal business version of WhatsApp.  To get this a business has to undergo an approval process with Facebook.  Once approved the business will get an API that they can use to integrate with their backend systems like CRM/ERP/Marketing/Website and send automated messages to users based on their interactions with the business.

 

Once you subscribe to our plans and your WhatsApp Business API account is approved through your Facebook Business Manager ID page, we will hand over a set of API’s to you to integrate with your website. These are simple API’s that can be integrated by your developer, if any technical assistance is required then our support@mtalkz.com team will provide guidance.

 

Impact of COVID19 is felt at multilevels around the world. Customer are increasingly going to ask for app less and contact less methods of interacting with your brand.

 

Yes you can integrate the WhatsApp Business API notifications with your app with help of Open API’s and chatbot hooks. We also provide chatbot development service and are capable of independently build and host your chatbot. Your developers will need to share hooks and API’s calls to integrate.Choose from our subscription plan on WhatsApp API for Business page and start sending the messages.

 

Yes, there are open API’s available for WhatsApp and these are provisioned once your entity is approved by WhatsApp through your Facebook Business Manager ID.Log into your company’s Facebook Business Manager account.Go to Business Settings.Below Business Manager Info, you’ll see your Business Manager ID number.

 

You can use just Simple steps Email (support@mtalkz.com) or call (9868629924). Our versatile experts will solve your problem immediately and will help you coordinate with WhatsApp as it may be required.

 

WhatsApp Business is a downloadable product and is suitable for individual run business who would like to give out store information and some standard response to customer.  Also it allows publishing of catalogue through Facebook. WhatsApp Business API is suitable for large and medium business’s who would like to send multiple variety of messages to their customers based on the type of interaction being carried out.  IN this product the enterprise will get an API that they can use to integrate with their back end systems and even use it for chat based e-commerce and payments.

 

This is a new and emerging area, there are many leading organizations that are attempting to provide whatsapp enablement services but a few that have ability to design and implement the entire journey. Mtalkz scores high among competition for three things.1. Ability of understand customers business and service requirements. 2. Create tailor made WhatsApp Business API based solutions and driving customer engagement through a combination of SMS, Voice, Social media and emails.3. Offering irresistible value through economic pricing and comprehensive support.

 

WhatsApp has mandated certain organisations in each country to act as distribution points for increasing market reach. Mtalkz works with several such approved vendors.  However, its not necessary to take services directly from an approved vendor, only permissions for enablement need to be routed through an approved partner and this will be managed end to end by Mtalkz.

 

Absolutely not, push campaigns are not allowed on WhatsApp business api as this is essentially a conversation channel. However, intelligent customer journey can be designed to enable sharing of relevant information with the customers.

 

Intelligent chat flows can be designed so that customers can get customised links to make payments. WhatsApp are coming with new features every month to enable a larger business use of their platform.

 

Yes you can send rich media files provided they become a part of an approved journey.  These will be sent as attachments to the messages and should contain relevant information related to the discussion. Absolutely,  WhatsApp messaging data is protected by HTTPS protocols, for chatbot data you can ask for a more customised design to enhance security of your data.

 

Getting WhatsApp API is an easy process these days. Once you reach out to us our teams will guide you through an approval process that will be run through your Facebook Business Manager ID pageYou will need a number that has not been used on Whatsapp before Approximate set up time is about 7-14 days.Our teams will also help you and advise you on how to design your messages and templates so that approval is fasterAlso we will help you purchase a plan to support your messaging requirements.

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