WhatsApp Business API to increase your business growth by 3X
Use everyone’s favorite app around the world for creating
a world-class customer experience
From building funnels to decision-making customers, create more conversions with WhatsApp.
Send Creative Notifications
Showcase Product Catalogs & Carts
Notify Relevant Updates
Exceed Customer Expectations with Verified WhatsApp API
Improve Customer engagement
Get Your Chatbot Functional In 3 Days
Why WhatsApp Business API?
Simplify customer communication
Communicate with your customers directly, in a simple and efficient way. The WhatsApp API provides all the necessary tools to create and manage your WhatsApp accounts, as well as to send and receive messages from your customers.
The WhatsApp Business API is easy to use and can be integrated into any business workflow.
Automate customer support
Second, you can use the WhatsApp Business API to create a customer support chatbot. This can be used to answer frequently asked questions, help customers troubleshoot issues, and even make recommendations.
Third, you can use the WhatsApp Business API to track customer support interactions. This can help you identify areas where customers are having difficulty and make changes to your process to improve the customer experience.
Customers expect companies to communicate with them in real-time
Customers say they wish to use messaging to make purchases
Customers say they find long wait time the most difficult part of a service experience
Get WhatsApp in as easy as 3 steps
Register your profile while purchasing an API package
Your profile will be approved in 14 business days
Get your business growing faster with the power of WhatsApp API
Deliver messages and support in multiple languages with template support.
User safety and concerns
Provide full control to the user by allowing him to Opt-in after a particular event.
We provide faster onboarding and more secure transactions, giving your transactions a boost with seamless customer service support.
Track Real-Time Insights
Gain access to your campaign’s status and its return on investment which will help you to plan out your next campaign effectively.
Interactive Message Templates
WhatsApp Business currently offers two types of interactive message templates, with predefined ‘Call-to-action’ buttons and ‘Quick reply options’. It provides an opportunity to track responses and react accordingly.
Get a holistic measure of how a user feels when interacting with your business via analysing top user queries and drop-off rates. Get help to serve them better with relevant answers at the right time.
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CEO/ Right 2 Vote
Embrace Powerful Digital Engagements
Talk to us and improve your marketing ROI by transforming your customer journeys
WhatsApp Business API – FAQ
WhatsApp has currently three products in marketPeer to Peer end user application that is generally downloadable from the Playstore or the app store. This form of application is meant for individual end users. WhatsApp Business- This again is available on Play store and Appstore and it enables some limited amount of functionality for Business’s like some standard automated responses and publishing of catalogue through Facebook integration. This form of application is suitable for small business who have limited users and can handle those queries individually. WhatsApp Business API – This is a formal business version of WhatsApp. To get this a business has to undergo an approval process with Facebook. Once approved the business will get an API that they can use to integrate with their backend systems like CRM/ERP/Marketing/Website and send automated messages to users based on their interactions with the business.
Once you subscribe to our plans and your WhatsApp Business API account is approved through your Facebook Business Manager ID page, we will hand over a set of API’s to you to integrate with your website. These are simple API’s that can be integrated by your developer, if any technical assistance is required then our firstname.lastname@example.org team will provide guidance.
Impact of COVID19 is felt at multilevels around the world. Customer are increasingly going to ask for app less and contact less methods of interacting with your brand.
Yes you can integrate the WhatsApp Business API notifications with your app with help of Open API’s and chatbot hooks. We also provide chatbot development service and are capable of independently build and host your chatbot. Your developers will need to share hooks and API’s calls to integrate.Choose from our subscription plan on WhatsApp API for Business page and start sending the messages.
Yes, there are open API’s available for WhatsApp and these are provisioned once your entity is approved by WhatsApp through your Facebook Business Manager ID.Log into your company’s Facebook Business Manager account.Go to Business Settings.Below Business Manager Info, you’ll see your Business Manager ID number.
You can use just Simple steps Email (email@example.com) or call (9868629924). Our versatile experts will solve your problem immediately and will help you coordinate with WhatsApp as it may be required.
WhatsApp Business is a downloadable product and is suitable for individual run business who would like to give out store information and some standard response to customer. Also it allows publishing of catalogue through Facebook. WhatsApp Business API is suitable for large and medium business’s who would like to send multiple variety of messages to their customers based on the type of interaction being carried out. IN this product the enterprise will get an API that they can use to integrate with their back end systems and even use it for chat based e-commerce and payments.
This is a new and emerging area, there are many leading organizations that are attempting to provide whatsapp enablement services but a few that have ability to design and implement the entire journey. Mtalkz scores high among competition for three things.1. Ability of understand customers business and service requirements. 2. Create tailor made WhatsApp Business API based solutions and driving customer engagement through a combination of SMS, Voice, Social media and emails.3. Offering irresistible value through economic pricing and comprehensive support.
WhatsApp has mandated certain organisations in each country to act as distribution points for increasing market reach. Mtalkz works with several such approved vendors. However, its not necessary to take services directly from an approved vendor, only permissions for enablement need to be routed through an approved partner and this will be managed end to end by Mtalkz.
Absolutely not, push campaigns are not allowed on WhatsApp business api as this is essentially a conversation channel. However, intelligent customer journey can be designed to enable sharing of relevant information with the customers.
Intelligent chat flows can be designed so that customers can get customised links to make payments. WhatsApp are coming with new features every month to enable a larger business use of their platform.
Yes you can send rich media files provided they become a part of an approved journey. These will be sent as attachments to the messages and should contain relevant information related to the discussion. Absolutely, WhatsApp messaging data is protected by HTTPS protocols, for chatbot data you can ask for a more customised design to enhance security of your data.
Getting WhatsApp API is an easy process these days. Once you reach out to us our teams will guide you through an approval process that will be run through your Facebook Business Manager ID pageYou will need a number that has not been used on Whatsapp before Approximate set up time is about 7-14 days.Our teams will also help you and advise you on how to design your messages and templates so that approval is fasterAlso we will help you purchase a plan to support your messaging requirements.